For New Patient
Three ways to see a doctor
There are three ways to receive a medical examination
In this clinic,Basically, not a reservation.taking turns examining (a patient) in turnThere are three ways to accept the application, although we focus on the
1)Online Consultation(Remote medical care via smartphone or PC with no need to come to the hospital, specifying a time slot for a future date)
2)Online Check-in(Same day only, order of examination)
3)Reception in person(Walk-ins can also take their turn at the counter.)
Online medical care (remote medical care that does not require a visit to the hospital)
Online medical care that does not require a visit to the hospital is for the purpose of second opinions, etc. for those who live far away,Expert consultation on orthopedics and upper extremity surgeryThe "Outpatient Orthopedics and Hand Surgery Specialists" are available. If you are too far away to come to our clinic, or if you are worried about COVID-19 infection and wish to avoid going out, please use the online medical service.
*Necessary items for online medical services
1. your name
2. e-mail address
3. phone number
4. insurance card
5. credit card
6. agreement on uninsured expenses (call charges, etc.)
For more information about online medical care, please visit the following links
Web reception (order taking on the day of consultation)
You can use the waiting list system via the Internet before coming to the hospital.
At our clinic, you can take your turn before coming to the clinic on the day of your consultation. There is no need to come directly to the clinic to take your turn.
＊ If you come to the hospital directly without using the web reception, you can use the waiting list system and get an individual waiting list number. (Please be assured that you will not be the last one in the order of the web receptionist.)
More convenient if linked to LINE
By linking LINE with medical examination tickets, the reception system can be used even more conveniently and easily.
- By linking with LINE, you can use your smartphone to ."Online Check-in(turn-taking, reservations)".Appointment reminders and call notifications"Non-contact, fast reception"Confirmation of medical examination status"Receive notifications from the clinic"and other functions are available.
- Your phone becomes your medical examiner's ticket.."Smart Medical Certificate"can be used. Just hold up your smartphone at the counter to accept the application.
If you do not use LINE, you can use your e-mail address.
Advantages of web-based receptionists using LINE
Web-based reception from the comfort of your home
I can see how the examination is progressing.
Receive "appointment reminders" and "order notifications" on line.
Reception at the counter with a smart medical checkup ticket
Smooth medical examination with web-based medical interview
LINE registration is easy with 3 steps!
(1) QR code above
Read on your phone!
or
Click here!
Scan the QR code above with your phone's photo app or click on it!
(2) Medical ticket number and
By date of birth
Login!
Enter once and log in automatically next time
I can do it.
(3) Add a friend
Press button to exit
Log in to your LINE and click "Allow" and "Add Friend".
Points to note when using the web-based reception
＊ medical examinationbeforeA medical interview is required(After the interview, necessary tests will be performed and the patient will be examined. (After the interview, necessary tests will be performed and the patient will be examined, but the order of examination may change depending on the time required for the tests.)
＊ Moving Down and Cancellation of Waiting Lists
Please note that the order may be moved down or the application may be cancelled in the following cases
(i) If the patient has not arrived at the hospital after his/her turn has passed
(2) If the patient does not come to the hospital after the closing time of the morning or afternoon clinic
(iii) When urgent patient care is required.
＊ Patients waiting for their turnOther than,Patients for examination and treatment by appointment by timePlease understand that there may be delays in seeing patients who are waiting for their turn to be seen. We ask for your understanding that there may be delays in seeing patients who are waiting for their turn.
＊ this morningindicates such things as location of person or thing, location of short-term action, etc.Waiting for afternoon orderis not possible.
The waiting list will be reset at the end of the morning clinic. If you wish to come in the afternoon, please register after 1:30 p.m.
＊ Injection and medical examination on the day of rehabilitation appointmentFor patients who wish to
To reduce congestion due to increased rehabilitation,Patients who wish to receive an injection or consultation on the day of their rehabilitation appointmentHa,order acceptanceWe ask that you please use the following
For injections and medical examinations,Regardless of the time of your rehab appointment.The rehabilitation time and other treatment time may be staggered as the treatment is performed in the same order. Please understand this in advance.
(We recommend scheduling rehab and injections/visits on separate days to reduce wait times).
Please note that the web-based registration may be temporarily suspended on the day of your visit depending on the outpatient traffic. Please understand. In such cases, please come to the clinic in person.
Reception in person
Walk-ins (in person) are also welcome.
If you come to the hospital directly without using the web reception, you can also use the waiting list system.Individual waitlist numbers are obtainedPlease be assured that you will not be the last in line at the web reception. （You will not be the last one to come to the reception desk on the web, but it depends on the number of people waiting in the hospital.)
* Excessive number of accepted patients to maintain the quality of medical care,Early termination of counter acceptancePlease note that we may change the contents of the Please understand this in advance.
Precautions for medical examinations
＊ About waiting time
Since we often use echo in our examinations, it may take some time for us to examine you, and we apologize for any inconvenience caused by the waiting time. Please understand this in advance.
About the examination site
To shorten the waiting time for patients as much as possible and to ensure smooth medical treatment,Up to two areas may be examined at one time.We appreciate your understanding. Thank you for your understanding.
*Hours of the counter reception desk
Excessive excess of the number of patients accepted in order to maintain the quality of care,Early termination of counter acceptancePlease note that we may change the contents of the Please understand this in advance.
*Reservations for future dates
Appointments for future dates are only available through the online clinic. Appointments can only be made online. *Reservations cannot be made by phone.
* About rehabilitation appointments
Rehabilitation performed by a PT (physical therapist) (locomotor rehabilitationis(on) a subscription basisto the clinic. Appointments can be made when you come to the clinic. Your first appointment will be made after your consultation.
physiotherapyThe order of acceptance is as follows,No reservation requiredAvailable at
*Appointments for MRI, special tests, orthotic prescriptions, some procedures, and surgery
MRI, special tests (neuroelectrophysiological tests), orthotic prescriptions, and some special procedures (nerve root block, silent manipulation, giving and taking, etc.) For surgery(on) a subscription basisThe following is a list of the available services. Please ask at the reception desk if you would like to have it taken at the time of consultation.
No appointments for MRI or other tests, procedures, or surgeries can be made without a consultation. After visiting the hospital for a medical examination, orAfter online consultationto be available for appointment at the discretion of the physician.
Reservation change/cancellation
taken from the InternetOnline ConsultationPlease change or cancel your reservations for the "I" and "B" reservations via the Internet.
Appointments (rehabilitation (athletic rehabilitation), MRI and other tests, orthotic prescriptions, some procedures, and surgery) made at the time of consultation or rehabilitation can be changed or canceled by phone.
* About the web reception during busy times
Web-based reception depending on how crowded it is.Temporary suspension on the dayIn such cases, please come to the reception desk in person. In such cases, please come to the reception desk in person.
* Use of the Medical Questionnaire
To avoid congestion and shorten waiting time, please download and fill out the medical questionnaire in advance.
About the Saturday Clinic
On Saturdays, the clinic is basically staffed by part-time physicians.
For consultations related to surgical treatment or specialized treatment at our hospital, please visit the Director's outpatient clinic on weekdays as much as possible.
What to bring
Patients who are visiting our clinic for the first time or for the first time in a while need to follow the procedure.insurance cardPlease come to the hospital with
health insurance card
If you are receiving treatment covered by health insurance, please be sure to bring your health insurance card.
When you bring your documents, please make sure that they have not expired or changed any of the information listed.
If you do not bring your own, you will be charged on the day, and the difference will be refunded when you bring it in at a later date.
Health insurance card will be checked at the first visit each month.
My number card (myna insurance card)
Online eligibility verification is available. By using the my number card instead of the conventional health insurance card for reception (Myna Reception), we are able to obtain drug information, information on specified/elderly health checkups, and other necessary medical information for patients to be seen. (Please be sure to bring your medication notebook with you, as the health insurance card cannot be used to obtain drug information during medical examinations).
Please be assured that you can still be seen with your health insurance card. For more details, please contactMinistry of Health, Labor and Welfare Web sitefor more information.
Eligibility verification is at the direction of the Ministry of Health, Labor and Welfare,Once a month for insurance card, ,Every time you check your online eligibility for your My Number Card.Confirmation is required.
In the online eligibility verification process, personal information will be used for the purpose of "referral to payment institutions or insurers".
Medication book (if you have one)
When prescribing medications at our clinic, please be sure to bring your medication book with you as it will be used as a reference to determine if the medications match with your medication or if they are compatible with your constitution. (You do not need to bring your medication book only if you have agreed to provide us with your drug information when you apply for a Minor Receptionist.)
Referrals, images and reports
If you have a letter of introduction from another medical institution, please present it at the reception desk.
certificate of entitlement to public expenditure
If you are receiving a medical examination using public funds, please be sure to bring your beneficiary card (e.g., medical care beneficiary card for the elderly, medical care beneficiary card for infants, etc.) that proves your eligibility and present it at the reception desk.
No doctor's note required
Our clinic has introduced a no consultation ticket system ahead of other clinics. Those who visit various hospitals and clinics may be troubled by the increase in the number of consultation tickets. Our clinic uses your health insurance card or your My Number card instead of a consultation ticket. There is no need to worry about forgetting your medical card, having more cards, or needing your medical card number when making an appointment.
Ensuring the quality of treatment and the cost of treatment
Insurance and Self-Financing
Japan has a universal health insurance system. While this system is unparalleled in the world as an insurance system, it is no longer adequate to cover the costs of rapidly evolving advanced medical care, skyrocketing medical equipment and drugs, and the acquisition of advanced technology.
In other words, the quality and content of treatment that can be provided by insurance has become limited.
Currently, Japanese patients can choose between treatment provided within the scope of insurance treatment and self-funded treatment, which is treatment not covered by insurance. The major difference between these insured and self-funded treatments is the quality and content of the treatment.
At our clinic, some treatments and surgeries are self-funded. When patients are asked to choose a treatment, we explain the advantages and disadvantages of each treatment method to them and let them choose whether they will receive the treatment covered by insurance or at their own expense. We will do our best to provide the treatment that the patient chooses.
At our clinic, we believe that a trusting relationship with our patients is of the utmost importance.
Without mutual trust, we cannot provide both insured and self-funded care.
We believe that this is a duty as a physician that must be performed with the utmost care and importance.
If you have any questions regarding treatment, please feel free to contact us.
Location
Google Map
Office Hours
Reception Hours
Counter hours are 08:45 a.m. to 12:30 a.m. and 14:15 p.m. to 6:00 p.m.
Web reception hours are 08:00 a.m. to 12:00 a.m. and 13:30 p.m. to 5:03 p.m.0
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